Office Administrator

Role Summary

The Office Administrator is the first point of contact for every employee, new joiner and guest at our Taipei office. The role runs the day-to-day operation of a new office floor opening in November 2026, with team zones for around 100 people, three meeting rooms, an event stage, server rooms and a hardware storage area. The role reports to the Facilities Lead.

Key Responsibilities

• Front desk and guest experience: welcome visitors, manage visitor registration and access, and make every visit run smoothly, including customer and partner visits.
• Seating and access: manage seat allocation across team zones, and prepare desks and access cards for new joiners and leavers, working with HR and IT.
• Meeting rooms and events: manage bookings for the three meeting rooms, and set up the event space and stage for all-hands meetings, presentations and customer events.
• Office operations: keep the office organised, stocked and running smoothly, including the lounge, snack bar, workout area, rest area and nursing room. Coordinate with vendors and building management on cleaning, repairs and maintenance.
• Secure areas: maintain access records for the server rooms and the hardware storage and installation area, working with IT.
• Mail and deliveries: receive and dispatch mail, couriers and hardware deliveries.
• Purchasing and budget: manage office purchasing, petty cash, expenses and paperwork so everything is completed correctly and properly filed. Track office spend against budget.
• People operations support: support onboarding and offboarding, employee administration, company resources and internal announcements.
• Health and safety: support fire safety and first-aid arrangements with building management, and keep the nursing room in line with requirements.
• Continuous improvement: identify recurring friction, propose fixes and build simple SOPs to reduce overhead.

Required Qualifications

• 2+ years of experience as an office administrator, receptionist or similar admin role in a fast-paced environment
• Business-level Mandarin and working-level English, written and spoken, with the ability to draft clear emails, announcements and internal documents and to host international visitors
• Service-minded and calm, staying organised and effective while handling many requests at once
• High ownership and reliability: follows through, closes loops and flags issues before they become problems
• Strong discretion and professional judgement with confidential information
• Proficiency with Microsoft 365, Slack, Notion and LINE
• Confident use of AI tools for drafting, summarisation, scheduling and workflow automation

Bonus Qualifications

• Experience in technology, start-ups or enterprise B2B environments
• Experience setting up or moving an office
• Experience organising internal or customer events
• A valid first-aid certificate

What Success Looks Like (First 90 Days)

• Every new joiner has a seat, access card and working set-up on day one
• Visitors receive a consistent, professional welcome
• Meeting rooms and the event space are booked and set up without friction
• Supplies, vendors and office spend are tracked and under control
• Simple SOPs cover the most common office requests

Details

• Workplace: Taipei, Taiwan (on-site)
• Employment type: Full-time
• Salary: NT$33,000 to NT$40,000 per month, paid over 12 months
• Benefits: Labour and health insurance, 6% labour pension contribution, generous paid leave with no unpaid period for new joiners, free snacks, drinks and coffee, and eligibility for employee share options after a qualifying period of service
• Work authorisation: Applicants must have the right to work in Taiwan

Zettabyte is an equal opportunity employer. We hire based on merit, performance and role fit.